Absolute rubbish. My parcel was sent on 6th August but taken to the Exeter depot 30 miles away, no explanation given. It was sent for delivery on Mon 8th bit returned because they couldn't find my address. There is a big sign on the wall in the middle of the village. Tuesday 9th August it was returned to the Exeter depot because 'of an adverse weather event'. Interesting as my 125 mile bike route took me from home to the north coast down past the parcel depot before returning. I didn't notice any Tsunami or earthquakes in the Exe valley, although at one point it did look like it might rain. But what REALLY makes me angry is it is SO difficult to complain or make human contact. All messages online or on the phone just give automated messages to allow a rescheduled delivery. By refusing to give my postcode 14 times I was eventually out in a queue to a very disinterested person who booked it in for redelivery and told me 'perhaps a tree had blocked the road'. This is possible because winds gusted to a mighty 18 miles an hour yesterday. However there are many routes to our village. I think the driver can't be bothered because the usual route to the village is shut for roadworks for 33 days. But as I say there are several alternatives. This service is costing me £42. I really need the parcel as I have to send on some of the contents for repair.