They returned a parcel to Germany due to “address issues” without even trying to deliver it. Little did they know I sent the parcel to myself from Germany and took a picture of the label! Address is perfect. They’ve delivered there 100 times before at least! Last time identical parcel with identical label from Germany in August. Social media team on Facebook and Twitter no help at all. They made a mistake but won’t hold their hands up. THEY messed up they should be helping. Just batted me back to DHL in Germany even though Parcelforce are the ones who messed up. Caused me a major headache as it’s been returned to my house in Germany and I won’t be there until 2022 and the parcel will be long destroyed. Currently trying to sort with DHL but Parcelforce have been 0 help! Could result in me being out of pocket considerably as insurance won’t cover this.