I sent a Parcel from Turkey on 19th of October, to UK. Paid lot of money and it should be delivered within 7 to 10 days. I sent the parcel by air. On the tracking screen it says the parcel was cleared from custom on 26 October. But since then there was no movement of parcel. Its sitting ducks at international hub. I called HMRC tax revenues to find out what went wrong. They said we cleared your parcel so it should be with parcelforce. And I spoke with Parcelforce 7 times, still they cannot tell me when the parcel will be delivered? WHAT A BLOODY NIGHTMARE. They called the recipient and told him they cannot share any details or whereabouts of the parcel! ARE YOU SERIOUSLY JOKING! THEY TOLD ME I HAVE TO RAISE AN INQUIRY FROM THE LOCAL POST OFFICE! I ASKED THEM SPECIFICALLY WAS IT CLEARED FROM CUSTOM? THEY SAID YES. SO WHY YOU ARE NOT DELIVERING IT? THE ANSWER WAS WE DONT KNOW! I ASKED DID YOU LOSE THE PARCEL THEY SAID NO, WE HAVE IT, SO WHY NOT DELIVERY IT. THEY SAID WE DONT HAVE ANY INFORMATION REGARDING THAT. SUCH A BLOODY NIGHTMARE. IF YOU KEEP ON DOING THESE KIND OF ACTS YOU WILL LOOSE PEOPLES TRUST.