Terrible service trying to send packages to China. Customer support and online account all confirmed collection was going ahead with no problems. Then I check my junk emails and there's one from earlier in the day saying they are missing recipient phone number and they can't collect without it. Customer telephone support had no idea. They then said I would have to cancel, refund, and rebook THE WHOLE ORDER FROM SCRATCH, which will take hours. Absolutely awful service, avoid at all costs.
2 years ago
Parcelforce has a
1.2
average rating
from
2,883
reviews
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