DON’T USE Parcelforce Worldwide if you want something special delivered. I carefully packed and sent a parcel using them on Monday. I followed their packaging guidelines carefully. I even put FRAGILE stickers on every face on the box. I paid £28.80 and this is how it arrived yesterday. Apparently, I don’t qualify to claim compensation as the objects I was sending are exempt. So I’m out £28.80. The elderly couple I was selling for are out £140.00 and the buyer has a pile of expensive, broken porcelain. ParcelForce had no people to speak to directly, all correspondence has been through DM on Twitter. They’ve offered an apology. That’s it. I’m absolutely sickened about this. So much time and effort for nothing but heartache and disappointment. Never. Ever. Again.