Truly awful delivery service avoid sending or receiving parcels from this company , my delivery was scheduled between 3 and 4 pm on Fri 18/03/21 5pm nothing so I rang customer service which is another awful automated long winded process designed to fob you off , eventually got through to advisor who assured me don't worry delivery will be attempted today anyway by 6.10 pm no delivery I'm sat by the door of my warehouse no parcel force yet the tracking claims driver attempted delivery at 5.57pm , blatant dishonest lie , we have cctv to prove that he never turned up , so we rang customer service 30min later got through the awful automated system and the advisor just fobbed me off , she checked driver location and it was not at my premises , however no attempt to rectify just advised me go and get it from depot tomorrow or wait till Monday , no you are at fault and should deliver on time considering we were charged extra for 24 hour delivery , there was no chance of getting the driver to deliver the parcel so in essence I had sat an extra 3 hours for no parcel , again avoid people this is a shockingly bad company never again , I would award zero stars if I could