Appalling experience with Parcel Force. They claimed that they have been attempted delivery several times and each time I actually was home, so can only assume it was a lie! We had rescheduled delivery several times and... same story - they kept changing online tracking status to "failed attempt delivery due to addressee not being at home" while each time I was at home and they event didn't bother leaving a note. Erroneously, for the forth time the status said that the address was incorrect! - another lie. After multiple calls and conversations with customer service, several managers in the company and hours on the phone they finally delivered the parcel but it took them over a week of delivery attempts while I always was at home. I really don't understand how any company would employ them as a vendor.