I arranged to have a large package delivered on Friday. The package was a £250 4m x 3m chicken run which I was buying because the fox was after my chickens. I booked a day off work and arranged for 2 people to be here to assist me in building the run.
Parcel force delivered 2 boxes on the Friday as planned, we tried to build the run to find half of the items were missing. Upon looking at the boxes it should have been a 3 part delivery but only 2 of 3 parts came. I rang parcel force who told me the third part had accidentally been sent to Oxford (the other side of the country in error) and I would receive my package the next morning (saturday). I have waited in all morning and no delivery has arrived. Their call centre is closed and tracking just says 'in process' that means it will be Monday when it comes now. I'm going to have to take another day off work to accept delivery and build the run and hope the fox doesn't get to my chickens before then.
I am disgusted at the service. I've not even received a text message to let me know when to expect either delivery. Worst courier ever!
9 years ago
Parcelforce has a
1.2
average rating
from
2,922
reviews
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