Trustpilot reviews Trustpilot Thanks! Your review counts. You reviewed Parcelforce Worldwide Your review is pending—it may take up to 2 hours to appear on Trustpilot. Learn more Paul Godbert 0 reviews GB Rated 1 out of 5 stars Just now No way this company has over 3 stars… No way this company has over 3 stars legitimately. They are so poor and so inefficient. Every single time i have a delivery coming by way of Parcelforce I dread it and every single time it's a nightmare. They refuse to leave anything in safe places or with neighbours like all other couriers and then they always take the items back 20 Mike's away from Blackpool back to Preston depot. Then bring it all the way back to try to redeliver it several times. Always during normal business hours Monday to Friday with no easy way to change this. I used their service to change to a local post office drop-off for two small consignments, I was given a date to collect them, I took time off work to get to the post office in time, and today when I went neither were there and they'd actually just tried to redeliver again. Completely useless. The lady on the phone says it was a system issue so she'll have them delivered tomorrow (saturday), then I get a call back from a different lady saying that might not be possible because she has so many parcels there waiting to go out... I'm guessing because they're so bad at converting delivery attempts into deliveries. They must have by far the lowest conversion rate of any courier. Still operating like a state-run organisation rather than an efficient private company. Any time I ask people everybody is in agreement how bad they are. Either the Preston depot is bad or the company is bad, and I suspect the latter.