Manipulating liars! A complete joke of a company. They lie so openly and unashamedly it is unbelievable. They sent text saying they will deliver in one hour slot - but no one came. Next day they sent another text pretending that someone had tried to deliver - but again no one came as was home all day. Then they claimed they left a card with details of what to do next - but no such card was left, because no one from ParcelForce attended the property. They are an absolute joke, shameless and useless! Retailers that use this company to deliver customer parcels are jeopardising their reputation as they will be let down by these manipulators. To top it all up, they offer no telephone number to get in contact with them and if you use their on-line form, it will take them weeks for a response - still waiting on my response from their 'customer service' whilst their driver has stolen the parcel!