I have never, ever in my entire life experienced worst service from any company in all 50-something countries I have visited and lived in. I paid for the Express24 service, of course, nothing was delivered the next day, but that's just the beginning. The following day they delivered half of my parcels to the wrong address, to the wrong person, completely ignoring all instructions I have given. Literally, had my valuable items with random people at a random address. When I asked how the hell is that possible I was given a response - our driver is new and he made two mistakes - delivering at the wrong address and to the wrong person. 48 hours after my parcels should have been delivered I was repeatedly promised that they will arrive the next day (Saturday) or in the worst case on Monday. Today is Monday, nothing has arrived. When I called and asked they said they don't know why promised to call me back with details and didn't. I have been robbed by that company and their hideous service has caused me severe issues. I will chase them for a refund until they restore every penny. I will also make sure that every possible person I can reach knows about my fantastic experience with them. If you're sane, DO NOT USE THEM.
2 years ago
Parcelforce has a
1.2
average rating
from
2,883
reviews
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