There has been far too many times parcelforce have messed up my deliveries. Dumping the parcel with random neighbours is an issue, and I have clearly stated for them not to do this. But something may be wrong with the education of the drivers as they seem to miss this. But my current delivery was sent to the wrong address twice as the parcelforce page cut off an extra number from my address, sending it to 1 instead of 12. So once this was discovered I called to sort things out and arrange another delivery, between the assistant and me, we agreed to send it to the local post office. Four days later there was still no sign of it (I was told it would be there the next day), so u called again. Turns out they knew all along that it was too big for the post office, so I have had to arrange another delivery to my address again. And the icing on the cake is that after the whole incident at the start, they still had not changed my address. Maybe too many numbers for them to get their head around, I do not know. But for future orders I will be making sure to never use this company again. If the website I am ordering from only offers this service then I will take my custom elsewhere