Shocking & Terrible service! Don't waste your time and money on Parselforce My package was supposed to be picked up on Monday, October 17. I waited for the courier all day, when in the evening he never came and did not call, I checked the tracking number and saw that he supposedly came at 12.44, but I was not at home. Although this is not true, I was at home all day, the cameras also show that the courier did not arrive. So, I called Parcelforce and they promised to pick up the package on Tuesday 18th October, but again no one came. Finally, on Wednesday evening, the courier showed up and picked up two of my packages, to two different customers. However, these two parcels somehow went to the same customer. So… what I have in the end? I didn't go to work for 3 days because I was waiting for the courier, I paid for a terrible delivery service, I lost one parcel, and the client who was waiting for his product since October 17 asked for a refund. I have a question: where else should I call or write to solve this problem? Who will compensate my losses? Why do you employ such incompetent people? Let's see what happens next, because today I wrote a complaint, let's see how they work in the complaints department, how competent people are there.