Awful!! Services. Since 18th showing prepared for delivery but the preparation is still not finishing. I am shocked that this company is on strike for a pay rise. WHAT A JOKE!! Just replace all the lazy and incompetent staff. A group of irresponsible and fake people!! The parcel cannot be collected from the depot as per LAW they said. LAW SERIOUSLY. Where does it says in British Law that a customer cannot collect the parcels before a delivery attempt when the delivery company decided to prepare for the delivery for about a week over on a next day paid services parcel?