I find it very difficult to explain just how incompetent parcel force are. UK Customs received a priority parcel from USA. The parcel was sent for inspection. Parcel Force then received the parcel for delivery. When I discovered that UK Customs had inspected the parcel I felt that I would be lucky to receive the parcel with it's contents intact. I telephoned UK Customs and pleaded with them to take the parcel back and ensure it had been properly repacked and sealed and not just sent on with their usual disregard for the contents. They told me essentially of go away and there was no chance of this happening. It had taken be months to find a supplier of these products at the right price. What happened then was beyond belief. First parcel force forgot to notify me of the charge and the item was placed on their vehicle for delivery and then taken off. The charge was paid immediately and since then I have waited in and telephoned parcel force repeatedly and written to their MD over what has been said to me. I repeatedly phoned and not once has parcel force returned the calls or advised me where my parcel is. I have spent hours on hold and then having the Parcel Force employees just putting the phone down. I have been transferred randomly to people who have nothing to do with the matter. So shocking is their response that at times I have been taking to people who appear to think that they have small parts in a James Gagney gangster movie. Not one single person has bothered to provide any kind of explanation of where the parcel is or whether it will be delivered at all. I have been treated with complete contempt as though actually delivering parcels was an optional extra. It so difficult to put in words as to how I have been treated. Beware.