This company is an absolute shambles. I sent an item to be delivered outside the UK. The item was on the list of hazardous items. that was strange because they delivered it to me. However after the post office accepted it knowing what was was in the package off it went. Then after a week or so I thought I'd check to see the location of the package via the tracking number. Was advised it was in hold in there hub in Coventry. Strange they had taken it all the way to there hub with no issues. Called them I was told that I would have to collect it from the hub although they had already carried it. I was advised that I would need to make arrangements to collect it.so I called as I had a day off work to collect it. Told that the advisor would call me. No calls till the following day and was then told I would need to arrange collection for another day due to strike action. The company is a joke avoid using them at all cost.