If I could give a minus rating I would. My parcel has allegedly been "out for delivery" twice, but there have been no "delivery attempted" events. I've been home on both days and have comprehensive CCTV, so I KNOW that no delivery was attempted. After speaking to the original supplier, they said that Parcelforce assured them it would be delivered today. Now my package is "prepared for delivery", but not actually out for delivery. This is no longer a failing logistics company - it's gone beyond that. Any person or organisation thinking of using ParcelForce - DON'T. They won't deliver your packages, they won't deliver any service and they won't actually deliver you the truth. AVOID AT ALL COSTS.