Thieves and scammers! The worst courier service I've ever experienced! Every time problem. No parcel delivered, no card, no text, no email- nothing. Moreover - you trying to contact them to customer service number - good luck. Customer service is a fiction. There is no option to speak with a living man. So if your case is beyond the automatic options - no help, no information what to do to get your parcel. My husband had the same situation. Nightmare! We still don't know if we ever get our parcels. The worst is you not always have a choice- you buy something online and after that you find out that delivery is by this horrible company