incompetant, uncaring and useless Absolutely furious! Took the day off work on Friday to receive a 'guaranteed next day before 12' parcel that my son and myself were relying on for the bank holiday weekend. It got sent to the wrong depot, fair enough, but would have expected them to get it out the next day to rectify their mistake. They haven't, so i need to wait a further 5 days until next week now. I have lost my plans for the weekend and took a day off work on Friday to make sure i was in to receive it. Incompetent, useless, arrogant, uncaring company. If we treat customers like this at work we'd go out of business, but the mighty parcelforces' attitude seems to be "we have your money now pal and will deliver when we can be bothered, what you gonna do about it!?" I'm fuming!