Ordered something from eBay and the seller charged me a lot of money to cover parcel force 48. My confirmation email from eBay suggested it would arrive on 16 Nov at the earliest: that's 8 days when it should be two. A week ago today, the seller was informed it had despatched. The seller was contacted in 14 Nov that it would arrive 'today' so I waited in. Nothing. I had to go out for an hour this morning and apparently they tried to deliver at that time but they didn't leave a note or leave it with a neighbour or anything like that. Now I don't know where it is or when it might be delivered.