I am rarely driven to write reviews however I must warn people how horrid and deceitful this company is. Their tracking is awful, we are in 2023 surely we can get up to date tracking or at least an estimated delivery time/window. Delivery drivers lie about attempted deliveries… again it’s 2023 and we have ring doorbells and cctv, we know if an attempt was made. They say they’ve left an attempted delivery card but somehow mysteriously there wasn’t one left, maybe it’s because NO ATTEMPT WAS MADE. Booked a redelivery via company’s automated redelivery phone line, but because of my awful experience so far, I decided to follow up with a call and speak to an actual advisor and surprise surprise the redelivery I just booked wasn’t even logged on the system. People are expecting important items! Mine is a specialist infant carrier for my premature baby!!!! I cannot travel until it arrives and she has several doctors appointments to attend soon. It’s awful just awful. I urge all companies to avoid Parcelforce as a courier.