I gave one star as I can't go lower. Truly dreadful company. I own a farm. It's quite big, 400 acres and has its own unique postcode which takes you directly to the house. It's not out of the way or difficult to find as every other delivery company in the uk will confirm. Why then, armed with a postcode, an address, a phone number and even directions on the label, do parcel force drivers still not have the intelligence to find my house? To this day they have spectacularly failed to deliver a single parcel to me. My heart sinks whenever I see I'm getting a (non) delivery from this outlet.