Just genuinely blood terrible service. Absolutely atrocious. I ordered second hand goods off someone on Friday evening, they dropped it off first thing on Saturday morning and paid for ParcelForce Express 48 service, meant to be trackable and delivered within two working days. Parcel wasn't picked up Saturday evening or all day Sunday. Fair enough, I thought, it's the weekend, and it did say two working days. Monday, nothing. Bear in mind as well that the tracking number the seller had provided me with (which was correct) wasn't working this entire time. Tuesday, they had finally collected the parcel. I had rung PF multiple times but was continuously put through to their bloody stupid automated service. I emailed and they said it should be delivered by Thursday 7pm. Nope. Not even at the delivery hub on Thursday evening. It had been sorted at the hub and sent to the delivery depot at 08:56 on Thursday morning. How the hell it wasn't at the delivery depot nearly 12 hours later, beggar's belief. Now delivery is meant to be Friday. At this point, I don't care if it's late anymore, so long as it gets bloody delivered. Terrible. Absolutely terrible. Seller has been a star throughout this entire thing but I can not recommend avoiding ParcelForce enough.