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Anonymous
I awaited my parcel delivery only to find that the driver had been to the wrong house and put my card in another letterbox not mine. I then rang customer services and the lady I spoke to was so helpful she arranged next day delivery for me. Then after the call a neighbour from 7 doors down the street bought the card round to me to say it would be taken to a local post office. My door number is huge and could not be missed, this caused some frustration for me as parcel clearly addressed.
10 months ago
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Parcelforce has a 1.2 average rating from 2,906 reviews

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