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Douglas Howell
I received a letter 5/2/24 (dated 23/1/24) stating that I owed Import Duty. I paid that import duty immediately only to receive a letter today, 14/2/24 (dated 7/2/24) saying that, as I haven't paid the import duty the parcel is being returned to sender. The duty was paid by credit card (logged 6/2/24), so I have supporting evidence. If they actually delivered their own correspondence in a timely manner it would have saved this huge inconvenience. Not good.
10 months ago
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Parcelforce has a 1.2 average rating from 2,906 reviews

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