My package from the USA was helld pending customs at Heathrow then Coventry by Parcel Farce as I call them. Somehow, they take control on occasion between unloading the aircraft and delivery. This particular parcel was held for a couple of weeks in their warehouse before I was notified of charges which included £12 to them for service (what) of which I was not happy. Thousands of packages arrive at Heathrow but being held up and charged for for unreasonable time periods? - no, they’re not! Those picked up by PF don’t go directly to customs but are intercepted by P Farce and taken to their warehouse BEFORE customs inspection - fair or honest??? I am now being subjected to this same nonsence for another package from the US, and probanly another £12, which reached Heathrow on 23 Feb (today is 26th). Other companies ie Fedex, JBL etc., usually get packages to MY HOME in a couple of days from Heathrow WITH NO HANDLING CHARGE. We’re all well aware by this time of the highjinks of P Farce and this is another ploy to relieve some customers of their cash. Requested explanations have proved futile. PF needs investigating on this game too and hopefully put out of business…….after refunding my £24..