Picked up, flagged as on way to depot then nothing. A ‘search’ was undertaken, nothing found. After chasing I was told to put a claim in. Then 3 weeks after entering the parcelforce system my item appeared for sale on eBay. Hours spent trying to get something done as I have loads of pics with conclusive marks to prove it’s the same item. Parcelforce quickly agreed to pay out but all I want is the item I bought. Now as PF have agreed to pay the claim the Police say PF would need to contact them not me, somehow I don’t think this is going to happen. Messaged them about this yesterday, no reply today. I won’t be using them again. BTW the item sold quickly on eBay before I knew about the claim payout otherwise I’d have bought it again, ironically the seller listed Parcelforce for delivery, you can only hope for karma.