Had to return hospital home monitoring equipment. Received a message they’ll come between 1-3pm they didn’t turned up. Then they told the hospital I wasn’t available. Which is clearly a lie. Hospital booked again for them to pick up the parcel 2 days later. Again I received a text saying they’ll come between 3-4pm. I phoned the hospital to prove I was in at 3:45pm they had already left a message saying customer wasn’t available. I’m so angry and disappointed because I stayed at home for 2 day’s waiting for these unreliable people. I’m sure soon you’ll see them in a panarama documentary with their lies.