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Gavin
Parcelforce 48 hr delivery. 11 days later, not delivered. Tracking website tells in very concise detail where your parcel might be, then when it is 'out for delivery', and, when it achieves 'attempted delivery' - Nb. this doesn't mean that your parcel was taken to the delivery address. It then returns to 'the depot'. All of these delivery related events appear to happen in the same location 'the depot'. In my experience, it wasn't presented once (and there was no 'missed delivery ticket') at the delivery address, and then, it inevitably goes back to 'the depot'. Or, did it even leave? Who knows. A re-visit to tracking website will reveal that you hadn't been in when they didn't come to your door. If your parcel isn't 'delivered' twice on the tracking website, this is when you have to arrange 'redelivery', or more accurately, 'delivery'. There is one arrow left in your quill - delivery to your local post office, which I can recommend, as they cannot be accused of 'not being in'. A courtesy call after requesting option for delivery to local Post Office (further paid service) - 'parcel is too big' for that. WTF!
8 months ago
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Parcelforce has a 1.2 average rating from 2,902 reviews

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