I was expecting a package. As per message it was supposed to be delivered between 8:15 to 9:15 am. As I live in a building I thought it will be better to be outside. I saw the live tracking and found the truck was just 1 mile away. I stood outside waiting for the truck. No one came and the status on live tracking suddenly changed to attempted delivery and that no one was there....THIS a BLATANT LIE BY THE DRIVER. I then searched and could not reach an agent. However pressing some different options eventually talked to someone who says he has passed on to the depot and the driver. I am waiting to see what happens...but this is for sure not a good experience. Parcel WM4969228. No card was left...can the driver show a proof (our apartment and card) ..I dont think so.....Parcelforce please check this.