Parcel Number: FWFS2232427GB Claims Number: WC-1171788 Dropped a golf club driver off at local post office on Mon 8/8/2016 for ParcelForce 48. Tried to track it two days later, no information. Called their service team countless times, got transferred to their Coventry Hub, spoke with Colin, he told me that somehow they had put the post office address on the parcel and were going to deliver it back there. *The correct address label had been put on the box by myself!! Colin said he would find it and call me back, Hey Colin I'm still awaiting that call!! After countless calls and visits to the post office they found they parcel in the North West. They finally delivered it on August 19th, great 48 hour service. You can only claim for the postage costs, outrageous!! it cost me a fortune in time and calls sorting this out. The staff there are still in their "Nationalised Industry" world and don't give a damn about customer service. Will never use again and neither should anybody.