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Anonymous
Was expecting my parcel to arrive on Monday so took the day off work to ensure I was home after the previous "attempt" to have a parcel delivered by parcelforce was nothing put a headache, however I digress, so all day I wait in ensuring to check the most useless tracking system offered by any delivery company, by the time 15:00 rolls round the tracker goes from out for delivery to " delivery attempted- refused by addressee " uuuummmmm, what? Come again, when did your driver attempt this delivery? Sorry did they get to the gate and decide "nah not today" because at no point did anyone knock on the door or "ATTEMPT" to deliver anything. I quickly got on the phone only to find that this was as useless as the delivery person, and automated phone line with multiple choice but none of them are to talk to an actual human!!! Day one failed. Reschedule a delivery for Thursday but it doesn't give a safe place and doesn't allow me to pick a time slot so again it has to be from 7am to 18:00. Tuesday we are delivering your parcel today, what? Why? What's the point of the reschedule thing if you're going to do whatever you want? This time the driver found my house and left a little card (with no information) as shock horror I happen to work during their delivery slot, attempt number 2 failed!!! Thursday, wife's in all day, apart from between 15:30 and 16:40 and smack bang in that time "Address problems"(insufficient address) how? You've attempted the previous times and one of the drivers actually made it to my front door and now you've got "address problems" what does that even mean? Attempt number 3 failed and from what I've seen and read they will only attempt to deliver 3 times so now I've got to go to the depot over 50 mins one way to get this parcel. If ever I see that parcelforce are the company responsible for delivery on an item I won't purchase it and I'll go with someone else using a better delivery firm even if it means paying more money. Avoid this delivery company.
4 months ago
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Parcelforce has a 1.2 average rating from 2,902 reviews

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