I was supposed to receive a parcel today. I got a message early morning with the options for the parcel to be delivered at a neighboring or post office. I chose post office as the parcel I was getting contained fresh produce. Guess what.. the drive ignored my request and left the parcel in front of my door… My husband and I are getting home very late so the chance of the food to be spoiled are high… when I contacted customer service I was told a driver won’t go back as they have followed their policy… Why are you giving people the option for different delivery location when you will ignore it.. Customer service was no help when I asked and asked again for this case to be escalated I was disconnected from the chat.. “thank you” Gemma for your “help”..