Unfortunately I cannot give 0 stars, otherwise I would.. they employ liars for drivers and incompetents for advisors. The driver claimed he "attempted" to deliver three times, yet there was no card left none of the times. One of the times, my husband stayed on the main road and not a parcelforce car drove by, yet the driver claimed he attempted delivery. The "communication" between departments is shocking as, after I arranged for redelivery, my parcel was not at the post office. I managed to speak to someone who promised I would find my parcel at post office the next day, yet I received an email that they would attempt delivery at my house again. They are completely useless and don't get how companies still use them after so many bad reviews. To top it all, apparently the manager of the drivers would conduct an investigation on driver Teddy, who lied about attempting deliveries, but conveniently I would not be privy to the result. Do not use them, otherwise this behaviour would be encouraged. Wasted out time for over a week to get hold of our parcel.