I ordered some expensive shoes and I got a confirmation email and text saying they'd been delivered to my neighbour 'Mrs Padger' at number 42, but first of al there isn't a Mrs Padger in my town, let alone next door, and also they didn't say which street they delivered it to because none of my neighbours had the delivery so I rang up parcelforce and they were unkind and rude and very unhelpful and basically said I needed to check again because they said they were delivered so it's not their fault. Basically I'm still waiting for them to send a picture of the door they left them at, although if they haven't delivered them around here then I'm not sure how a picture of a door will help me... just really bad service it's ridiculous. So disappointed.