This company is terrible. If you are setting up a business or thinking of changing courier- don't use them! Really rude staff, they lie and they shrug their shoulders at the situation. I can't believe they are still in business! I complained that the driver didn't deliver when he was supposed to and took it upon himself ticking my consignment off to rearrange the delivery date meaning I lost a whole day sat in like a prat waiting. 7 phone calls later and 3 promises to call me back. 2 promises to redeliver to local post office and guess what I still don't have the parcel. I don't hold out much hope to get it in one piece when it actually arrives...