they lie about attempted deliveries. Whenever they feel like they cba to pull up, they will fake an attempted delivery and update the tracking to "delivery attempted but noone at home". Very unreliable, don't expect your parcel to come on the date you were promised. People have waited a week on a promised next day delivery just to eventually collect the parcel themselves at a depot. All because they driver didnt feel like pulling up on the day. I initially ignored these reviews but regretted now that I have been played by this incompetence. Paid extra and booked day off just to get the message "delivery attempted but no one at home"