I now understand why they are called PARCELFARCE . . . . My parcel was four days late & Parcelforce said they tried to deliver to me on two separate days and the driver had posted a card through my door. However, I was at home on both days and there was no card through my door at any time. It's just lies, lies and more lies because they cannot be bothered to deliver a parcel to me. I spoke to the company who sent my parcel and they said they constantly receive complaints about PARCELFARCE. Every other parcel delivery company out there is better than PARCELFARCE.