Spent £150 for Signed & Recorded Global Priority shipping to Reunion Island. Parcel Force sent it to South Africa instead and it sat in Johannesburg sorting office for a week until we rang up. Parcel Farce didn't know what happened and opened an investigation, cue another week of absolutely nothing. We rang them up again and they told us that they haven't received a response from the South African sorting office, they told us to wait for their call. As expected no response from Parcel Farce for 48 hours, so I rang them up again and they told me I had to wait 48 hours for a response from the sorting office because it's been escalated to a level 2 issue...Great. Had I not asked them about how to get my money back for this inept lack of service, I would have nearly missed the month long window to make a claim despite it clearly being their fault. 150 quid for what? I do not know.