Very terrible service provided by Parcel Force, an important document needed to arrive from overseas and we were waiting for it since morning. ParcelForce website in the afternoon started showing "Delivery attemped at 14:22" however no delivery was attempted and my wife was waiting since morning sitting next to the main door so that we don't miss the delivery guy. The customer service woman whom I spoke to checked the GPS and advised that delivery was attempted at some other address and now we have no clue how to get our important documents delivered. It is really terrible; do they know the business they are in; NO they don't.