A delivery was booked for Friday 11th August. On the morning of delivery I had a confirmation txt with an hour slot. As normal when I have a delivery booked I check my bell on the gate to make sure that it is working but found the battery had gone dead. I then left the gate on the latch so that the delivery guy could come into the garden and deliver my parcel. The delivery time came and went and no parcel. I then found a non-delivery slip on the wall to say a delivery had been attempted but no-one was home and it was taken to the post office 1.5 miles away. Due to a knee injury I decided to arrange a re-delivery. On Saturday morning I had a phone call from the Parcelforce office to say that a re-delivery had tried to be booked but it had been delivered. I explained that it wasn't delivered to me as the driver couldn't be bothered to open the gate and walk down the path but instead dropped it off at a post office that was 1.5 miles away. I also said I wanted it redelivered as previously requested. This hasn't been done and I have now had to get my son to go to the post office to pick it up as it was still sitting there waiting for me to collect. Most delivery companies try up to 3 times to delivery but not this company. They are happy to take your money but not provide a service.