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Mark (Newmarket)
Usual shocking service. I get a lot of deliveries from all the usual delivery companies but only ParcelForce seem to never be able to find me. Same rubbish today...got a text for delivery between 8.10 and 9.10am. 9.30 came and went.. no surprise. Looked at the Tracker and it says "insufficient address". Rang them up checked the address...all fine no problem Turns out once again they couldnt find me (aka didnt bother to find me). Rang them at 9.30, gave explicit instructions and my phone number (yes the one they send texts to) and was told it was coming later. Now 5pm...and rang them again and it's back in the depot. They refuse to delivery tomorrow (as it's Satuday) and that is an extra charge so wasted another day sitting at home for nothing. Parcel Farce more like!
7 years ago
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Parcelforce has a 1.2 average rating from 2,886 reviews

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