Read the other reviews: a totally rubbish company which should be shut down! I wish I could give it no stars! Antique print, well wrapped, arrived to the sound of smashed glass. Even the delivery driver said it needed to be marked " Damaged on arrival". Glass was not simply cracked or broken, but smashed to smithereens. Parcel must have been flung around or jumped on. Even the picture was damaged. Will try for compensation, as suggested by delivery driver, but am sure they will quote the fact that pictures/ antiques/ glass are exemptions. Difficult to find something that isn't an exemption! However, will add to their growing pile of complaints - why should they keep getting away with this appalling level of service?