This company is a joke . I had 2 parcel ordered from the united states as soon as they get in to Parcel force the problem started. One of the parcel is still missing , nobody knows where is it they telling me to call customs because is with them i call them customs telling me thay have nothing to do with this parcel . Parcel force are washing there hands with customs , and i my missing parcel is with them since 18 of sepmteber today is 28 so yeaaa. About my second parcel again problems .... the website saying that there is wrong address so they can't delivered it. I was calling them every day since 1 week ago , to repeat the address every day because the message in the website never change. And the most funny thing is that when someone answer the phone from customer service they aways have a different answer !! 7 days every day different answer it was a joke seriously , this company is absolutely horrible and losing peoples time. And look all this reviews i am not surprised at all , this is happening all the time , you need to be ashamed as a company , and the managers of these place need to train the staff. So rude , and so don't know what they are doing. The most horrible experience i ever had in my life with a delivery company . What a shame !