Yesterday at 7.05am, Parcelforce sent me a text to say a delivery was going to be made between 14.00 and 15.00. As I knew I wasn't going to be in, I texted back 3 for the delivery to be rescheduled for the next day, which was acknowledged. The delivery was attempted anyway, then the driver left the parcel (a table) at my local post office. I contacted them, and spoke to someone who apologised and said that a note had been sent to the driver about the redelivery and didn't understand why they had tried to deliver or took it to the post office. I was told they would contact Stoke office and tell them that delivery was to be made today as I had asked and that I would be called. It looks like this was not done. I wasn't called, and I don't think anyone would have as I had to call back this morning to find out what was going on. I was then told that has it had been dropped off at the post office, it was now out of Parcelforce's hands and if I wanted it delivered, I would have to wait up to 3 more working days. This is very poor service and I am extremely annoyed about it. Luckily, someone will collect the parcel for me today as I have no transport myself to do so.