Bristol Depot.... Need I say more! I was due to receive my parcel on Friday. Taking to day off to ensure I get the item. I continued to check on the tracking page and around 11:00 I get an update (Address problems (insufficient address)). I called the depot and spoke to Angela who advised that the address was missing. How it got to the right depot then is a miracle! I confirmed the address and was advised that the driver would be informed and if possible would return during the day but worst case it will be tomorrow (Saturday). I queried this as Saturday's are premium and was told that it would be tomorrow as they now run Saturday deliveries. No sign of the driver for the rest of the day and checking the tracking this morning my parcel is still sitting in the Bristol Depot. I called the depot and was advised that they can only deliver on Saturdays if a fee is paid. I offered to pay the fee but it was too late to send the package now. So I will have to wait for Monday now and hope for the best!