It's the unfortunate time to criminal theft charges against the courier Parcel Force and delegate our lawyers/solicitors in the U.S. and U.K. for a lawsuit. I sent two paintings from the U.K. to the U.S. to two seperate addresses. Ironically neither recipient ever received their paintings. So, I could see using the old ' your package was lost' adage for one package - but, not both of which never arrived at either address of the recipients in the U.S. Furthermore, it happened in the U.K. as the shipment of both seperate packages never left the U.K. This is a Clear Cut case of Criminal Theft. Theft seems to occur quite frequently within this company. They do not conduct criminal background checks on their employees and your packages are 'free game' for any employee to steal anytime they so choose .. because Parcel Force allows their couriers to commit theft as long as they can say " package was lost". It's time to take action against these dishonest, untrustworthy and unethical companies.