I had send a packet to USA on 14/11/17 using express service. It cost £58.60. It guarantes arrive in days. But after 5 days it still not...then until 8 days when i checked with tracking no it say the packet at their local depot need to collect. I though my friend will get the notice and will go to collect it..but after 4 days the packet still not received. I started worry so I contact with my friend and they said : They got no notice about this what so ever..I give them the tracking number.. They checked online and they found it at the local depot so they will go their to collect it the next day. But when they came to depot they been told that the packed already be RETURN TO SENDER ON 27/11/17. Only after 4 days it in depot. I call them to ask what happened and they said they have no idea and they dont know where is my packet..now. and acording to the rules i can not claim for conpensations because it over14 days for (internaional) to xlaims. How worse you can get on this servive. It should be some law force to protect people being rob like this... Please dont ever ever using this parcelforce... Thanks for read this