I am currently disabled with a fracture and was unable to answer the door but was able to answer the doorbell. I asked the delivery person to leave the item in the secure garage that I can open/close from inside and offered him my name and unique number as POD. I was able to tell him/he confirmed the delivery item as evidence he was at the right address. He refused and offered to leave the item at the nearby post office. I agreed. He didn't leave it there but took it back to the depot. I use the website to arrange redelivery to the post office for pick up today. The item was not there/again.