Timeslot delivery DOES NOT WORK, yet they continue to use it. I received a Time slot delivery by text message at 8:10am on day of delivery (12:00 to 13:00). I received an update text message at 11:28am with a revised delivery of 11:58 to 12:58, at which point I was on my way home to receive the parcel. At 11:43am I received another text message to say Parcelforce have attempted to deliver the parcel but no one is home. I immediately called Parcelforce and found out they actually attempted delivery at 11:23am. Incredible that I received the delivery update 5 minutes after they tried to delivery!!!!! I requested that the driver redeliver and they said they would text him. On further conversations they all blamed the new system they were trialling. Interestingly I had exactly the same problem 3 months earlier with the same excuses. Its a terrible service, but the driver did return within an hour and deliver my parcel which is the only reason I can gave 2 stars.